Why VIVO?
VIVO was created because we believe local restaurant delivery should work better for everyone involved. Too often, restaurants give up too much of every order, drivers feel like they are doing the hardest part of the job without seeing enough of the economics, and customers end up paying more through higher menu prices, service fees, delivery charges, and other markups. We believed there had to be a better way.
For restaurants, VIVO is about keeping more of the value they create. Local restaurants work hard to build their menus, serve their communities, and earn loyal customers. They should not have to sacrifice a huge portion of every delivery order just to participate in online ordering and delivery. Our goal is to create a model that gives restaurants better economics, more control, and a stronger connection to their customers.
For drivers, VIVO is being built with a simple principle: the people doing the delivery should have the opportunity to earn more. Drivers are not an afterthought in our model. We want to create a platform where the pay is transparent, the routes make sense, the technology works properly, and drivers keep 100% of their tips. As VIVO grows, our goal is to create better earning opportunities for the drivers who make the entire system possible.
For customers, VIVO is about delivering convenience without making the final bill feel unreasonable. If restaurants are paying less to participate, there is an opportunity for menu prices to stay closer to what customers would pay inside the restaurant. Combine that with sensible delivery costs and a local platform focused on efficiency, and the goal is simple: great local food, delivered at a fairer overall price.
VIVO is not being built to make one side of the transaction win at the expense of everyone else. It is being built around the idea that restaurants can keep more, drivers can earn more, customers can pay a fairer price, and VIVO can still operate a healthy, sustainable business. We may be local, but the idea behind VIVO is much bigger: build a delivery marketplace where the economics make more sense for everyone.